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Policies, Terms and Conditions:
 
Copyright and Trademark Notice  by 
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Kitty Kuddly, Copyright © 2010, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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Credit Cards  by 
We accept the following credit cards: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
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Links  by 
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
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Money Orders, Cashier’s Checks, Company Checks, & Personal Checks  by 
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars, on a pre-approved basis only. Please contact us ahead of time to make arrangements using the contact page.  Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
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Multiple Product Orders  by 
For a multiple product order, we will make every attempt to pack and ship all items ordered in the same package to minimize extra shipping charges.  In the event that a product is not available or a special shipping request is made, we will do whatever possible to accommodate your needs.
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Order Acceptance Policy  by 
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Kitty Kuddly reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
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Out-of-Stock Products  by 
We will ship your product as the order is processed and the products are manufactured. Usually, products ship within two business days. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order.  In some cases, certain fabric patterns are no longer available from suppliers and we will gladly offer you a substitution choice. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
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Privacy  by 
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Kitty Kuddly site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

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Privacy on Other Web Sites  by 
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Kitty Kuddly is not responsible for the actions of third parties.
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Returns  by 

We guarantee that all of our products are new and unused.  Not everyone is good about keeping their dog or cat/pet current on shots and checkups.  By not reselling used products, this helps to keep the spread of  canine or feline diseases or skin problems.  Contact us within 10 days if you're not satisfied with the quality of the product. We can not accept a return if your pet has been in the Kuddly. NO CREDIT will be made until returned item is inspected. If you return an item for any reason other than the quality of workmanship, then you will only be credited the amount of the item, not shipping. FABRIC: If a fabric is sent to you by mistake, then we will cover the shipping back to us and resend the correct fabric to you at no cost. If you order a fabric and don't like it and want to return it, you pay shipping back to us. You will be credited the fabric cost only after the fabric has been returned to us.

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Shipping Policy  by 
Shipping Time -- Most orders received before 5:00PM will ship within two business days, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Kitty Kuddly or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

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Taxes  by 
Kitty Kuddly shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within California. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes, unless a federal tax ID is provided. Please include said ID in the special comments section of the order upon checkout.
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Typographical Errors  by 
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Kitty Kuddly shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Kitty Kuddly shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Kitty Kuddly shall immediately issue a credit to your credit card account in the amount of the incorrect price.
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